Support
We're here to help.
Contact Us
Have a question, found a bug, or need help with your account? Reach out and we'll get back to you as soon as we can.
Frequently Asked Questions
How do I reset my password?
On the sign-in screen, tap "Forgot Password" and follow the instructions sent to your email to reset it.
How do I join my team or organization?
Your coach or organization admin will send you an invite link. Open it on your device with COA Teams installed and you'll be added automatically after signing in.
How do I manage my subscription?
iPhone: Subscriptions are billed through Apple. Open Settings, tap your name, then Subscriptions, and select COA Teams to change or cancel.
Android:Subscriptions are billed securely through Stripe. In the app, go to Account → Manage Subscription. From there you can update your payment info or cancel. If you cancel, you keep access until the end of your current billing period, and you can tap "Keep my subscription" to undo it before then.
How do I request a refund?
iPhone: Refunds for App Store purchases are handled by Apple. Visit reportaproblem.apple.com and select your COA Teams purchase.
Android: Email admin@coastrong.com from the address on your account and include the date of the charge. We typically respond within 1–2 business days.
How do I delete my account?
You can request account deletion by emailing admin@coastrong.com from the address associated with your account. We'll process your request and confirm once complete.
Privacy & Terms
Review our Privacy Policy and Terms of Service for more information about how we handle your data and the terms governing your use of the Service.